Client Service Officer

Full Time 2 weeks ago
Employment Information


  • Exceptional ability in providing professional, efficient, and friendly client services.
  • Ability to coordinate with other departments on client-related matters.
  • Ability to keep updated on new developments in the field of client services.
  • Ensuring a positive and professional client service experience.
  • Managing client inquiries via phone, email, online, or in person.
  • Directing client complaints or complex queries to relevant departments in a timely manner.
  • Providing clients with technical assistance on products and services.
  • Expediting serious issues to management toward prompt resolution.
  • Maintaining client records and documenting processes.


  • Minimum of 1-2 years experience in a relevant client engaging role
  • Willingness and the ability to travel to client locations, when required.
  • Excellent interpersonal and record keeping skills.
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